Broadcast Message privileges
The following table lists the Broadcast Message privileges in the Interaction Workspace Broadcast Message Privileges section of the Role Privileges tab that can be enabled for a role. Privileges are assigned as configuration options in the Role Privileges tab of the Role object in Genesys Administrator Extension (refer to the Procedure: Creating a Role and allowing an Interaction Workspace privilege and assigning a Role to an agent or agent group).
|Broadcast - Can Use||The agent is permitted to receive and view broadcast messages.|
This page was last edited on October 26, 2018, at 14:33.
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