CM - Editing Call Flows

The following are the steps to be followed to edit a Call Flow:

1. Select Channel Monitoring > Call Flows from the Workbench navigation bar.
2. The existing Call Flows will be displayed in the Call Flow Summary table.
3. To edit a particular Call Flow, select the Pencil button on that specific Call Flow row.
4. The Edit Call Flow page is displayed. The properties of the selected Call Flow will be populated accordingly.
5. Click on any Stage or field to edit.
6. Perform the necessary modifications.
7. Click the Save or Save & Close button.