Planning and Deployment - Upgrade
This chapter provides details on the deployment of Genesys Workbench - Upgrade.
It contains the following sections:
- Workbench Upgrade – Windows - Pre – Upgrade Steps
- Workbench Upgrade – Windows - Primary Node Upgrade
- Workbench Upgrade – Windows - Additional Node Upgrade
- Workbench Upgrade – Windows – Rollback to Workbench 9.0
- Workbench Upgrade – Windows – Removing old version
- Workbench Upgrade – Linux - Pre – Upgrade Steps
- Workbench Upgrade – Linux - Primary Node Upgrade
- Workbench Upgrade – Linux - Additional Node Upgrade
- Workbench Upgrade – Linux – Rollback to Workbench 9.0
- Workbench Upgrade – Linux – Removing old version
Warning
- Before commencing the Workbench upgrade - please ensure the Workbench Host(s) have 'free' at least 3 times the size of the "<WORKBENCH_INSTALL>/ElasticSearch/data" directory - else the Workbench upgrade process will fail and Workbench data integrity and operation will likely be compromised.