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Planning and Deployment - Upgrade

This chapter provides details on the deployment of Genesys Workbench - Upgrade.

It contains the following sections:

  • Workbench Upgrade – Windows - Pre – Upgrade Steps
  • Workbench Upgrade – Windows - Primary Node Upgrade
  • Workbench Upgrade – Windows - Additional Node Upgrade
  • Workbench Upgrade – Windows – Rollback to Workbench 9.0
  • Workbench Upgrade – Windows – Removing old version
  • Workbench Upgrade – Linux - Pre – Upgrade Steps
  • Workbench Upgrade – Linux - Primary Node Upgrade
  • Workbench Upgrade – Linux - Additional Node Upgrade
  • Workbench Upgrade – Linux – Rollback to Workbench 9.0
  • Workbench Upgrade – Linux – Removing old version

Workbench Version Alignment

Important
  • Workbench Versions on ALL Nodes and at ALL Data-Centers should be running the same release - i.e. do NOT mix 9.0.000.00 with 9.1.000.00.
This page was last edited on February 23, 2021, at 14:32.
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