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AD Visualizations

The AD Insights feature enables the following additional real-time Visualizations under Genesys General Type.

  • _Genesys_#_of_Insights_Summary
  • _Genesys_Insight_Summary
  • _Genesys_Insights_Status


WB9.3 Visualize New Highlighted.png

WB9.3 Visualize Genesys General.png


WB9.3 Vizualization Insights Alarms.png

_Genesys_#_of_Insights_Summary Visualization


This Vizualization displays the real-time Statistical Summary of detected Insights/Anomalies; in a Today, Yesterday, This Week, Last Week, and This Month and Last Month format.

WB9.3 Visualization Insights Summary.png

_Genesys_Insight_Summary Visualization


This real-time Visualization displays Active Insights/Anomalies Summary details; in a Critical, Major, Minor format.

Note: Critical-insights.png - Critical, Major-Insights.png - Major, Minor-Insights.png - Minor

WB9.3 Visualization Insights Severity Alarms.png

_Genesys_Insights_Status Visualization


This real-time Visualization displays Active Status (i.e. Up/Down) of the AD components/applications.

WB9.3 Visualization Insights Status.png


Considerations

Important
  • From WB 9.3+ the Dashboards/Visualizations do not update by default in real-time
  • Use the 'Quick Select' feature below to 'Start' auto Refresh functionality of Dashboards/Visualizations

WB9.3 Dash Viz Refresh.png

Important
  • For Workbench 9.2 to 9.3 upgrades, existing Dashboards/Visualizations will be migrated with a "_9.2" suffix
  • The migrated "_9.2" Dashboards/Visualizations will not be functional given the changes from Kibana 7.1 to 7.17
  • As such, when opening the migrated "_9.2" Dashboards/Visualizations, a Warning icon/message will be displayed
  • Even though the migrated "_9.2" Dashboards/Visualizations are not functional and display a Warning, the logic for migrating is to provide context for previously created Dashboards/Visualizations
Important
  • For further comprehensive guidance on creating your own Vizualizations, please review the Visualizations section
This page was last edited on June 22, 2022, at 08:47.
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