Upgrade
Single Node deployment, or Primary node deployment in cluster, upgrade failed
- To enable troubleshooting, backup logs for Workbench 9.0.1:
- WBAgent logs: C:\Program Files\Workbench_9.0.100.00\WorkbenchAgent\logs
- ElasticSearch logs: C:\Program Files\Workbench_9.0.100.00\ElasticSearch\logs
- Zookeeper logs: C:\Program Files\Workbench_9.0.100.00\ZooKeeper\logs
- Extract the downloaded Workbench_9.0.100 .00_Pkg.zip compressed zip file.
- Browse to Workbench installation folder (C:\Program Files\Workbench_9.0.100.00) and locate file uninstall.bat
- Execute uninstall.bat file as administrator
- After the uninstall in complete, delete any traces of sub-folder or files in the Workbench_9.0.100.00 or installation folder.
- After successful uninstall, reinstall Workbench 9.0.1.
Cluster deployment, upgrade failed
If there was a successful upgrade on the primary node but an unsuccessful upgrade in an additional node:
- To enable troubleshooting, backup logs for Workbench 9.0.1:
- WBAgent logs: C:\Program Files\Workbench_9.0.100.00\WorkbenchAgent\logs
- ElasticSearch logs: C:\Program Files\Workbench_9.0.100.00\ElasticSearch\logs
- Zookeeper logs: C:\Program Files\Workbench_9.0.100.00\ZooKeeper\logs
- Uninstall Workbench 9.0.1.
- Browse to Workbench installation folder (C:\Program Files\Workbench_9.0.100.00) and locate file uninstall.bat
- Execute uninstall.bat file as administrator
- After uninstall also delete traces of folder
- After successful uninstall, reinstall Workbench 9.0.1.
Important
- Run these steps only on the additional node where the upgrade failed.
- At the end of an upgrade, all primary and additional nodes should be at same version (Workbench_9.0.100.00).
This page was last edited on August 2, 2022, at 11:58.
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