Jump to: navigation, search

Anomaly Detection (AD)


Workbench Anomaly Detection (AD) “Insights” will be autonomously and predictively raised, via the dedicated "Insights" Console, based on the dynamic Anomaly Detection model of the ingested metric data received from Hosts/Processes, via the Workbench Remote Agent (WAR) applications that are installed on the Genesys Application servers (i.e. sip, urs, gvp etc etc).

AD Insights Console

Insights-console-example.png

Important
  • Please review Using AD for more details on using the AD feature of Workbench

Example AD Architecture

9.2 single AD single DC.png

Important
This page was last edited on November 3, 2021, at 17:19.
Comments or questions about this documentation? Contact us for support!