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AD Best Practices

The following Best Practises are recommended by Genesys:

  • The Workbench core components should be installed prior to installing the Workbench AD components
  • Please review the AD Planning and Deployment sections of this document before starting Anomaly Detection installation
  • The AD network ports can be edited via the Workbench Configuration Console - and selecting/editing the respective Workbench application object
  • AD nodes/hosts requires machines with a minimum of 8 CPU cores
  • Install AD on dedicated nodes/hosts that are separate to the Workbench nodes/hosts.
  • Post a Workbench Data-Center sync, only Active insights will be synced
  • Review the AD configuration dependencies; Logstash and Workbench IO
This page was last edited on November 3, 2021, at 12:01.
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