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This Deployment section contains general information for the deployment, configuration, and installation of Workbench. Genesys recommends that you are familiar with the Workbench architecture and nomenclature before you begin the installation procedure.

The following sub-sections for Deployment are:

  • Downloading Workbench
  • Workbench Prerequisites
  • Network and Security Considerations
  • Provisioning the Workbench Client
  • Provisioning and installing the Workbench Server
  • Provisioning and installing the Workbench Log Extractor
  • Provisioning and installing Workbench Agent (manually and using Genesys Deployment Agent)

This page was last modified on April 26, 2018, at 20:46.


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