Set Call Data Block
The Set Call Data block allows the application to report custom data for the call. You can select the list of variables to be reported. The name of the variable is used as the CustomData key. If eight keys are provided, the Reporting server will reject the data for any new keys received after that.
The Set Call Data block has no page exceptions.
The Set Call Data block has the following properties:
Find this property's details under Common Properties.
Block Notes Property
Can be used for both callflow and workflow blocks to add comments.
Use the Variables property to create custom variables. Variable content appears on GVP Voice Application reports. For more information, see Genesys Voice Platform 8.1 User's Guide, Monitoring GVP chapter, Voice Application Reports section, VAR Call Browser Report sample. To create custom variables:
- Click the Variables row in the block's property table.
- Click under Value to add an entry to define application variables.
- In the Application Variables dialog box, click Add.
- In the Variable Name field, accept the default name or change it.
- In the Value field, select a variable from the drop-down list.
- In the Description field, type a description for this variable.
- Click Add again to enter another parameter, or click OK to finish.
To delete a custom variable:
- Select an entry from the list.
- Click Delete.
Note: In version 8.1.300.xx, ignore the Restore System Variables Default Values button.