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This operation is part of the Voice API section of the Web Services API.


Unmutes a muted monitored agent. You should use this operation when a supervisor monitoring an agent has taken over a call, muted the agent, and now wants to unmute the agent.

Request URL /api/v2/me/calls/{id}
HTTP method POST
Required features api-voice


Parameter Value
operationName UnmuteMonitoredUser



POST api/v2/me/calls/011DJV5JI898NB2L04000VTAES00000I
  "operationName": "UnmuteMonitoredUser"

HTTP response

  "statusCode": 0

CometD notification

Note that monitoredUserMuted is false.
This page was last edited on March 25, 2016, at 18:22.


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