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Request Preview Record

This operation is part of the Outbound API section of the Web Services API.

Overview

Returns a preview record for the specified campaign.

Request URL /api/v2/me/outbound-campaigns/<campaign-name>
HTTP Method POST
Required Features api-voice-outbound

Parameters

Parameter Value Required
operationName GetPreviewRecord Yes
applicationId The unique identifier of the Outbound Contact Server application. Yes
devicePath The relative path to the device used for sending the TLib request. Yes
referenceId A unique identifier used to map the API call to the CometD response. If the request contains a referenceId, Web Services sends an acknowledgement or other event with the same reference ID via CometD. No

Samples

Request

POST /api/v2/me/outbound-campaigns/Campaign1
{
  'devicePath': '/devices/ac7fe6bb-c11d-45a6-a854-807472738ffc', 
  'operationName': 'GetPreviewRecord', 
  'applicationId': 134,
  'referenceId': '123456789'
}

HTTP Response

{
    "statusCode": 0
}

CometD Response

{  
   'notificationType':'PreviewRecord',
   'messageType':'OutboundRecordMessage',
   'referenceId': '123456789',
   'record':{  
      'userData':{  
         'GSW_AGENT_ID':'3001',
         'contact_info':'647000',
         'GSW_CALL_RESULT':28,
         'custom1':'something',
         'custom2':0,
         'GSW_CALL_ATTEMPT_GUID':'01AJ7BMDBGANF1AABGHAHG5AES000003',
         'GSW_TZ_NAME':'PST',
         'GSW_CAMPAIGN_GROUP_DBID':42896,
         'GSW_CALLING_LIST_DBID':104,
         'GSW_APPLICATION_ID':134,
         'GSW_CAMPAIGN_GROUP_DESCRIPTION':'',
         'GSW_SWITCH_DBID':101,
         'GSW_CALLING_LIST':'CallingList1',
         'GSW_ATTEMPTS':0,
         'GSW_USER_EVENT':'PreviewRecord',
         'InteractionSubtype':'OutboundNew',
         'GSW_PHONE':'647000',
         'GSW_CAMPAIGN_NAME':'Campaign1',
         'GSW_TZ_OFFSET':-25200,
         'InteractionType':'Outbound',
         'GSW_CAMPAIGN_GROUP_NAME':'Campaign1@AgentGroup1',
         'GSW_RECORD_HANDLE':4,
         'GSW_CONTACT_MEDIA_TYPE':'voice',
         'daily_till':86399,
         'GSW_CHAIN_ID':1
      },
      'chainId':1,
      'callResult':'Unknown',
      'otherFields':{  
         'GSW_AGENT_ID':'3001',
         'GSW_CALLING_LIST_DBID':104,
         'contact_info':'647000',
         'daily_till':86399,
         'GSW_CAMPAIGN_GROUP_DESCRIPTION':'',
         'InteractionSubtype':'OutboundNew',
         'custom1':'something',
         'custom2':0,
         'GSW_TZ_NAME':'PST',
         'InteractionType':'Outbound',
         'GSW_CONTACT_MEDIA_TYPE':'voice',
         'GSW_CAMPAIGN_GROUP_NAME':'Campaign1@AgentGroup1',
         'GSW_SWITCH_DBID':101,
         'GSW_CAMPAIGN_GROUP_DBID':42896
      },
      'attempts':0,
      'phoneNumber':'647000',
      'campaignName':'Campaign1',
      'devicePath':'/devices/ac7fe6bb-c11d-45a6-a854-807472738ffc',
      'callingList':'CallingList1',
      'applicationId':134,
      'recordHandle':4,
      'tzOffset':-25200
   },
 
}

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This page was last modified on January 22, 2016, at 11:57.