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SetInFocus

This operation is part of the Chat API section of the Web Services API.

Overview

This request sets the SetInFocus parameter for a chat interaction.

This parameter is useful when an agent is handling more than one interaction and aids in the proper reporting of time spent on each interaction.

Request URL /api/v2/me/chats/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName SetInFocus
inFocus Boolean parameter true or false

Sample

Request

POST api/v2/me/chats/0071023821aec011
{
  "operationName": "SetInFocus",
  "inFocus": [true or false]
}

Response

{
  "statusCode": 0
}
This page was last edited on October 18, 2021, at 12:32.
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