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This operation is part of the Voice API section of the Web Services API.


Switches to ListenIn for the current call. If the supervisor switches from Coach to ListenIn, they cannot switch back to Coach and can only move to BargeIn.

Request URL /api/v2/me/calls/{id}
HTTP method POST
Required features api-voice, api-supervisor-monitoring


Parameter Value
operationName SwitchToListenIn



POST api/v2/me/calls/011DJV5JI898NB2L04000VTAES00000I
  "operationName": "SwitchToListenIn"

HTTP response

  "statusCode": 0

CometD notification

Note that mute now has a value of On.
This page was last edited on March 25, 2016, at 18:22.


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