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DeleteUserData

This operation is part of the SMS Session API section of the Web Services API.

Overview

Deletes the specified key from the interaction's attached data.

Request URL /api/v2/me/smssessions/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName DeleteUserData
keys The user data keys to delete

Sample

Request

POST api/v2/me/smssessions/0071023821aec011
{
  "operationName": "DeleteUserData",
  "keys": ["UserData1"]
}

Response

{
  "statusCode": 0
}

Notification

 {
    "referenceId": 15,
    "smssession": {
        "userData": {
            "IdentifyCreateContact": "3",
            "RTargetTypeSelected": "2",
            "RTargetObjectSelected": "Chat distribution for processing",
            "RVQID": "",
            "ChatServerAppName": "es_chat",
            "PegAGChat distribution for processing": 1,
            "ChatServerHost": "htcc-ubuntu.emea.int.genesyslab.com",
            "RTargetObjSelDBID": "115",
            "ChatServerPort": "7160",
            "CBR-Interaction_cost": "",
            "CBR-contract_DBIDs": "",
            "RTargetAgentSelected": "12345",
            "CBR-IT-path_DBIDs": "",
            "RTargetRuleSelected": "",
            "UserData2": 123456789,
            "RTargetPlaceSelected": "a1",
            "CBR-actual_volume": "",
            "RTenant": "Environment",
            "ChatServerDBID": "115",
            "RRequestedSkills": None,
            "RRequestedSkillCombination": "",
            "RVQDBID": "",
            "RStrategyDBID": "776",
            "CustomerSegment": "default",
            "ServiceType": "default",
            "ServiceObjective": 0,
            "DISP_KEY": "resolved",
            "RTargetRequested": "Chat distribution for processing",
            "RTargetAgentGroup": "Chat distribution for processing",
            "RStrategyName": "SimpleChatInStrategy",
            "Subject": "Customer support"
        },
        "state": "Chatting",
        "capabilities": [
            "Transfer",
            "Leave",
            "Invite",
            "Consult",
            "SetInFocus",
            "SetDisposition",
            "AttachUserData",
            "DeleteUserData",
            "UpdateUserData",
            "Complete",
            "SendMessage",
            "SendStartTypingNotification",
            "SendStopTypingNotification"
        ],
        "uri": "http://localhost:8080/api/v2/smssessions/0000Wa9CAM6W00K5",
        "participants": [
            {
                "nickname": "FirstL",
                "type": "Customer",
                "participantId": "007352CE9A92032E"
            },
            {
                "nickname": "TestName",
                "type": "Agent",
                "participantId": "007352CE9AB40330"
            }
        ],
        "id": "0000Wa9CAM6W00K5"
    },
    "notificationType": "PropertiesUpdated",
    "messageType": "SMSsessionStateChangeMessage"
 }

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This page was last modified on November 4, 2016, at 09:53.