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This operation is part of the Voice API section of the Web Services API.


Retrieves a call from hold.

Request URL /api/v2/me/calls/{id}
HTTP method POST
Required features api-voice


Parameter Value
operationName Retrieve


HTTP response

POST api/v2/me/calls/012PUFMMS0ASNAK48O7GK2LAES00000I
  "operationName": "Retrieve"

CometD notification

  "statusCode": 0


 "data": {
  "notificationType": "StatusChange",
  "call": {
   "id": "012PUFMMS0ASNAK48O7GK2LAES00000I",
   "state": "Established",
   "callUuid": "012PUFMMS0ASNAK48O7GK2LAES00000I",
   "connId": "007102719260b012",
   "deviceUri": "",
   "participants": [
     "e164Number": "",
     "formattedPhoneNumber": "15001",
     "phoneNumber": "15001",
     "digits": "15001"
   "dnis": "15000",
   "callType": "Internal",
   "capabilities": [
   "duration": "383",
   "mute": "Off",
   "supervisorListeningIn": false,
   "monitoredUserMuted": false,
   "monitoring": false,
   "uri": "",
   "path": "/calls/012PUFMMS0ASNAK48O7GK2LAES00000I"
  "phoneNumber": "15000",
  "extensions": {
   "BusinessCall": 0
  "messageType": "CallStateChangeMessage"
 "channel": "/v2/me/calls"
This page was last edited on March 25, 2016, at 18:22.


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