UpdateUserData

This operation is part of the Email API section of the Web Services API.

Overview

Updates the specified user data keys with the specified values in existing data.

Request URL	/api/v2/me/emails/{id}
HTTP Method	POST
Required Features	api-multimedia

Parameters

Parameter	Value
operationName	UpdateUserData
userData	The key value data to update.

Sample

Request

POST api/v2/me/emails/0071023821aec011
{
  "operationName": "UpdateUserData",
  "userData": {
      "UserData1":987654321,
      "UserData2":"DATAUPDATE-@123"
   }
}

Response

{
  "statusCode": 0
}

Notification

{
   "referenceId": 13,
   "notificationType": "PropertiesUpdated",
   "messageType": "EmailStateChangeMessage",
   "email": {
       "userData": {
           "Header_Content-Type": "multipart/mixed;boundary="===============0439449828=="",
           "RTargetTypeSelected": "2",
           "RTargetObjectSelected": "E-maildistributionforprocessing",
           "_ContainsAttachment": "false",
           "CBR-actual_volume": "",
           "RVQID": "",
           "To": "htcc@gplus-w2k3-gf80",
           "Header_Date": "Tue,
           11Mar201410: 21: 56+0200",
           "_AttachmentsSize": "0",
           "_AutoReplyCount": 0,
           "RTargetObjSelDBID": "114",
           "DISP_KEY": "resolved",
           "Header_MIME-Version": "1.0",
           "Mailbox": "htcc@gplus-w2k3-gf80.emea.int.genesyslab.com",
           "CBR-Interaction_cost": "",
           "CBR-contract_DBIDs": "",
           "ContactId": "0000Wa9CAM6W018X",
           "RTargetAgentSelected": "12345",
           "CBR-IT-path_DBIDs": "",
           "RTargetAgentGroup": "E-maildistributionforprocessing",
           "RTargetRuleSelected": "",
           "FromPersonal": "",
           "UserData2": "DATAUPDATE-@123",
           "RTargetPlaceSelected": "a1",
           "_AttachmentFileNames": "",
           "UserData1": 987654321,
           "RTenant": "Environment",
           "RRequestedSkills": None,
           "Origination_Source": "Email",
           "RRequestedSkillCombination": "",
           "RVQDBID": "",
           "RStrategyDBID": "785",
           "CustomerSegment": "default",
           "ServiceType": "default",
           "FromAddress": "qwerty@hpe-voicevm-34-23.genesyslab.com",
           "ServiceObjective": 0,
           "Header_Message-ID": "<ui4ywz6iz7enolp.110320141021@192.168.67.43>",
           "PegAGE-maildistributionforprocessing": 1,
           "RTargetRequested": "E-maildistributionforprocessing",
           "EmailAddress": "qwerty@hpe-voicevm-34-23.genesyslab.com",
           "RStrategyName": "SimpleEmailInStrategy",
           "Subject": "Test_V2"
       },
       "from": "qwerty@hpe-voicevm-34-23.genesyslab.com",
       "contactId": "0000Wa9CAM6W018X",
       "capabilities": [
           "Reply",
           "ReplyAll",
           "Transfer",
           "AddComment",
           "AttachUserData",
           "UpdateUserData",
           "DeleteUserData",
           "SetDisposition",
           "SetInFocus",
           "Complete"
       ],
       "uri": "http: //localhost: 8080/api/v2/email/00012a9HEEG030Q6",
       "to": [
           "htcc@gplus-w2k3-gf80"
       ],
       "state": "Processing",
       "revelantResponseTemplateGroups": [
           
       ],
       "id": "00012a9HEEG030Q6",
       "subject": "Test_V2"
   }
}