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Update Record

This operation is part of the Outbound API section of the Web Services API.

Overview

Updates the specified outbound record.

Request URL /api/v2/me/outbound-records/<record-handle>
HTTP Method POST
Required Features api-voice-outbound

Parameters

Parameter Type Value Required
operationName String UpdateRecord Yes
applicationId Integer The unique identifier of the OCS application. Yes
campaignName String The name of the outbound campaign used for this operation. Yes
callingList String The name of the outbound calling list used for this operation. No
phoneNumber String The phone number of record that is being updated. No
timeZone String Time zone information. No
phoneType String Possible values:
  • NoContactType
  • HomePhone
  • DirectBusinessPhone
  • BusinessWithExt
  • Mobile
  • VacationPhone
  • Pager
  • Modem
  • VoiceMail
  • PinPager
  • EmailAddress
  • InstantMessaging
No
from Integer The record is available from this time. No
until Integer The record is available until this time. No
devicePath String The relative path to the device used for sending the TLib request. Yes
referenceId String A unique identifier used to map the API call to the CometD response. If the request contains a referenceId, Web Services sends an acknowledgement or other event with the same reference ID via CometD. No

Samples

Request

POST /api/v2/me/outbound-records/6
{
	'devicePath': '/devices/68b39a39-dfb5-417d-9efe-93c03a1375af',
	'operationName': 'UpdateRecord',
	'applicationId': 134,
	'campaignName': 'Campaign1',
        'referenceId': '123456789'
}

HTTP Response

{
    "statusCode": 0
}

CometD Response

[
	{
		'data': 
		{
			'record': 
			{
				'campaignName': 'Campaign1', 
				'devicePath': '/devices/68b39a39-dfb5-417d-9efe-93c03a1375af', 
				'callingList': 'CallingList1', 
				'applicationId': 134, 
				'recordHandle': 6
			}, 
			'notificationType': 'UpdateCallCompletionStatsAcknowledge', 
			'messageType': 'OutboundRecordMessage',
                        'referenceId': '123456789'
		}, 
		'channel': '/v2/me/outbound'
	}, 
	{
		'data': 
		{
			'metrics': 
			{
				'eventProcessing': 
				{
					'serverGenerationTimestamp': 1433915511662, 
					'nodeProcessingTimeNanos': 6964042, 
					'serverProcessingTimeTotalMs': 8
				}
			}, 
			'userData': 
			{
				'GSW_CALLING_LIST': 'CallingList1', 
				'GSW_APPLICATION_ID': 134, 
				'GSW_RECORD_HANDLE': 6, 
				'GSW_USER_EVENT': 'UpdateCallCompletionStatsAcknowledge', 
				'GSW_CALL_RESULT': '21', 
				'GSW_CAMPAIGN_NAME': 'Campaign1'
			}, 
			'deviceId': '68b39a39-dfb5-417d-9efe-93c03a1375af', 
			'messageType': 'DeviceUserEventMessage'
		}, 
		'channel': '/me/internal'
	}, 
	{
		'successful': True, 
		'advice': 
		{
			'interval': 0, 
			'timeout': 30000, 
			'reconnect': 'retry'
		}, 
		'id': '20', 
		'channel': '/meta/connect'
	}
]

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This page was last modified on January 22, 2016, at 11:57.