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UpdateUserData

This operation is part of the SMS Session API section of the Web Services API.

Overview

Overwrites the specified keys with the specified values in the existing data.

Request URL /api/v2/me/smssessions/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName UpdateUserData
userData The data to update

Sample

Request

POST api/v2/me/smssessions/0071023821aec011
{
  "operationName": "UpdateUserData",
  "userData": {
      "UserData1":987654321,
      "UserData2":"DATAUPDATE-@123"
   }
}

Response

{
  "statusCode": 0
}

Notification

 {
    "referenceId": 85,
    "smssession": {
        "userData": {
            "IdentifyCreateContact": "3",
            "RTargetTypeSelected": "2",
            "RTargetObjectSelected": "Chat distribution for processing",
            "RVQID": "",
            "ChatServerAppName": "es_chat",
            "PegAGChat distribution for processing": 1,
            "ChatServerHost": "htcc-ubuntu.emea.int.genesyslab.com",
            "RTargetObjSelDBID": "115",
            "ChatServerPort": "7160",
            "CBR-Interaction_cost": "",
            "CBR-contract_DBIDs": "",
            "RTargetAgentSelected": "12345",
            "CBR-IT-path_DBIDs": "",
            "RTargetRuleSelected": "",
            "UserData2": "DATAUPDATE-@123",
            "RTargetPlaceSelected": "a1",
            "CBR-actual_volume": "",
            "UserData1": 987654321,
            "RTenant": "Environment",
            "ChatServerDBID": "115",
            "RRequestedSkills": None,
            "RRequestedSkillCombination": "",
            "RVQDBID": "",
            "RStrategyDBID": "776",
            "CustomerSegment": "default",
            "ServiceType": "default",
            "ServiceObjective": 0,
            "DISP_KEY": "resolved",
            "RTargetRequested": "Chat distribution for processing",
            "RTargetAgentGroup": "Chat distribution for processing",
            "RStrategyName": "SimpleChatInStrategy",
            "Subject": "Customer support"
        },
        "state": "Chatting",
        "capabilities": [
            "Transfer",
            "Leave",
            "Invite",
            "Consult",
            "SetInFocus",
            "SetDisposition",
            "AttachUserData",
            "DeleteUserData",
            "UpdateUserData",
            "Complete",
            "SendMessage",
            "SendStartTypingNotification",
            "SendStopTypingNotification"
        ],
        "uri": "http://localhost:8080/api/v2/smssessions/0000Wa9CAM6W00J",
        "participants": [
            {
                "nickname": "test_consult_clientL",
                "type": "Customer",
                "participantId": "007352CE982D031B"
            },
            {
                "nickname": "TestName",
                "type": "Agent",
                "participantId": "007352CE984F0321"
            }
        ],
        "id": "0000Wa9CAM6W00J"
    },
    "notificationType": "PropertiesUpdated",
    "messageType": "SMSsessionStateChangeMessage"
 }

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This page was last modified on November 4, 2016, at 09:53.