Gplus Adapter User's Guide
Welcome to the Gplus Adapter User's Guide. The Gplus Adapter has two implementations:
- Gplus Adapter for Salesforce is a soft phone that can be embedded in your Salesforce sales or service console or accessed in a separate window that is launched from a Phone icon. The standard adapter has a fixed size and the features and functionality are designed for a small screen space.
- Gplus Adapter for Salesforce - Workspace Web Edition (WWE) is an enhanced soft phone that has a larger window size and provides many of the same features and functionality as the Genesys Workspace Agent Desktop.
TipFor best performance, Salesforce recommends that console users adopt the Google Chrome™ browser and machines with 8 GB of RAM. To view more Salesforce recommendations, see Saleforce Classic Console Recommendations.
Click any of the topics below for details.
Gplus Adapter for Salesforce
Gplus Adapter for Salesforce - WWE Option
This page was last modified on July 14, 2017, at 09:42.