SetDisposition
This operation is part of the SMS Session API section of the Web Services API.
Overview
This sets the disposition for a specified SMS session using the provided parameters. It will be processed by updating the key in the user data.
Request URL | /api/v2/me/smsessions/{id} |
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HTTP Method | POST |
Required Features | api-multimedia |
Parameters
Parameter | Value |
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operationName | SetDisposition |
disposition | A string value to be used for the SMS session disposition. |
dispositionKey | An optional string value to be used for the userdata key for the SMS session disposition. If not specified, the disposition key configured for the server will be used. |
Sample
Request
POST api/v2/me/smsessions/0000Na9B26EF003M { 'operationName': 'SetDisposition', 'dispositionKey': 'DispositionCode', 'disposition': 'IssueResolved' }
Response
{ "statusCode": 0 }
Notification
{ u'referenceId': 34, u'smsession': { u'participants': [ { u'nickname': u'TestName', u'type': u'Agent', u'participantId': u'009052C73228006D' }, { u'nickname': u'FirstL', u'type': u'Customer', u'participantId': u'009052C73223006B' } ], u'state': u'Chatting', u'id': u'0000Na9B26EF003M', u'capabilities': [ u'Transfer', u'Complete', u'Leave', u'InFocus', u'SendMessage', u'SendStartTypingNotification', u'SendStopTypingNotification' ], "userData": { "DispositionCode": "IssueResolved" }, u'uri': u'http: //localhost:8080/api/v2/smsessions/0000Na9B26EF003M' }, u'notificationType': u'PropertiesUpdated', u'messageType': u'SMSsessionStateChangeMessage' }
This page was last edited on November 4, 2016, at 17:54.
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