Workitem Create

This operation is part of the Workitem API section of the Web Services API.

Overview

This request creates a workitem interaction.

Request URL	/api/v2/me/workitems
HTTP Method	POST
Required Features	api-multimedia

Parameters

Parameter	Value
operationName	Create
queueUri	URI of the queue that the interaction was in previously
parentId	Parent interaction id (optional)

Sample

Request

POST api/v2/me/workitems
{
  "operationName": "Create",
  "queueUri": "http://localhost:8080/api/v2/queues/995655ec-81a5-46b0-82d0-3f2c5eca263d"
}

Response

{
  "statusCode": 0,
  "referenceId": 8
}

Notification

{
    "workitem": {
        "state": "Processing",
        "capabilities": [
            "Transfer",
            "AttachUserData",
            "UpdateUserData",
            "DeleteUserData",
            "SetInFocus",
            "Complete"
        ],
        "id": "03W0GH2KD56YV000",
        "workitemType": "Inbound",
        "uri": "http://10.10.15.212:9090/api/v2/workitems/03W0GH2KD56YV000"
    },
    "referenceId": 8,
    "notificationType": "StatusChange",
    "messageType": "WorkitemStateChangeMessage"
}