UpdateUserData

This operation is part of the SMS Session API section of the Web Services API.

Overview

Overwrites the specified keys with the specified values in the existing data.

Request URL	/api/v2/me/smssessions/{id}
HTTP Method	POST
Required Features	api-multimedia

Parameters

Parameter	Value
operationName	UpdateUserData
userData	The data to update

Sample

Request

POST api/v2/me/smssessions/0071023821aec011
{
  "operationName": "UpdateUserData",
  "userData": {
      "UserData1":987654321,
      "UserData2":"DATAUPDATE-@123"
   }
}

Response

{
  "statusCode": 0
}

Notification

 {
    "referenceId": 85,
    "smssession": {
        "userData": {
            "IdentifyCreateContact": "3",
            "RTargetTypeSelected": "2",
            "RTargetObjectSelected": "Chat distribution for processing",
            "RVQID": "",
            "ChatServerAppName": "es_chat",
            "PegAGChat distribution for processing": 1,
            "ChatServerHost": "htcc-ubuntu.emea.int.genesyslab.com",
            "RTargetObjSelDBID": "115",
            "ChatServerPort": "7160",
            "CBR-Interaction_cost": "",
            "CBR-contract_DBIDs": "",
            "RTargetAgentSelected": "12345",
            "CBR-IT-path_DBIDs": "",
            "RTargetRuleSelected": "",
            "UserData2": "DATAUPDATE-@123",
            "RTargetPlaceSelected": "a1",
            "CBR-actual_volume": "",
            "UserData1": 987654321,
            "RTenant": "Environment",
            "ChatServerDBID": "115",
            "RRequestedSkills": None,
            "RRequestedSkillCombination": "",
            "RVQDBID": "",
            "RStrategyDBID": "776",
            "CustomerSegment": "default",
            "ServiceType": "default",
            "ServiceObjective": 0,
            "DISP_KEY": "resolved",
            "RTargetRequested": "Chat distribution for processing",
            "RTargetAgentGroup": "Chat distribution for processing",
            "RStrategyName": "SimpleChatInStrategy",
            "Subject": "Customer support"
        },
        "state": "Chatting",
        "capabilities": [
            "Transfer",
            "Leave",
            "Invite",
            "Consult",
            "SetInFocus",
            "SetDisposition",
            "AttachUserData",
            "DeleteUserData",
            "UpdateUserData",
            "Complete",
            "SendMessage",
            "SendStartTypingNotification",
            "SendStopTypingNotification"
        ],
        "uri": "http://localhost:8080/api/v2/smssessions/0000Wa9CAM6W00J",
        "participants": [
            {
                "nickname": "test_consult_clientL",
                "type": "Customer",
                "participantId": "007352CE982D031B"
            },
            {
                "nickname": "TestName",
                "type": "Agent",
                "participantId": "007352CE984F0321"
            }
        ],
        "id": "0000Wa9CAM6W00J"
    },
    "notificationType": "PropertiesUpdated",
    "messageType": "SMSsessionStateChangeMessage"
 }