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This operation is part of the Facebook API section of the Web Services API.


This request sets the focus parameter for the interaction. This parameter is useful when an agent handles more than one interaction because it helps to accurately report the amount of time the agent spent on each interaction.

Request URL /api/v2/me/facebook/{id}
Required Features api-multimedia


Parameter Value
operationName SetInFocus
InFocus Boolean parameter. Set to true if the interaction is in focus; otherwise, set to false.



POST api/v2/me/facebook/0071023821aec011
  "operationName": "SetInFocus",
  "InFocus": [true or false]

HTTP Response

  "statusCode": 0
This page was last edited on January 22, 2016, at 19:56.


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