Maintenance Notice - PDF Generation
Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.


Note: Access to static files, including PDF files that are not dynamically generated from our web-based content, is unaffected.

Jump to: navigation, search

Contacts API

This document describes the Contacts API portion of the Web Services API.

Resources

The Contacts API includes the following resource:

Managing contacts

You can use the Contacts API to get contacts from Genesys and manage your own custom contacts.

Related operations

Note: In release 8.5.201.68, Contacts API now recognizes the underscore character ("_") as a tokenizer in Team Communicator searches for agent, agent group, virtual agent group, interaction queue, routing point, and skill targets.

This page was last edited on March 24, 2017, at 18:32.

Feedback

Comment on this article:

blog comments powered by Disqus