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Channels API

This document describes the Channels API portion of the Web Services API.


The Channels API includes the following resource:

Managing channels

A channel represents a particular type of media such as email or chat, but it can also represent specific online platforms such as Salesforce or Facebook. Channels are linked to features in a one-to-many relationship; a feature can have multiple channels, while each channel is only associated with one feature.

Related operations

This page was last edited on March 25, 2016, at 18:23.
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