Java Support
Find information about supported versions of Java across all products.
Important
- As there are many builds of Java, validation is done with selected OpenJDK builds (typically Eclipse Temurin™). Support extends to any TCK validated build, relying on this compatibility unless otherwise noted on the product specific page.
- For products delivered as Linux containers, RedHat builds are alternately used.
- This page is auto-generated based on Java information contained on the respective SOE product pages.
| Product | Component | Version | Supported Java |
|---|---|---|---|
| Product | Component | Version | Supported Java |
| Composer | Composer | 8.1+ | OpenJDK 17.0.2 |
| Composer | Composer | 8.1+ | Oracle Java 7 Runtime (JRE) |
| Composer | Composer | 8.1.4+ | Oracle Java 8 Runtime (JRE) |
| Composer | Composer | 8.1.5 | OpenJDK 11 |
| Composer | Composer | 8.1.5 | OpenJDK 8 |
| eServices | Bot Gateway Server | 9.0+ | OpenJDK 11 |
| eServices | Bot Gateway Server | 9.0+ | Oracle Java 8 Developer's Kit (JDK), OpenJDK 8 |
| eServices | Bot Gateway Server | 9.0.009+ | OpenJDK 17 |
| eServices | Classification Server | 8.1.3 - 8.5.3 | Oracle Java 7 Developer's Kit (JDK) |
| eServices | Classification Server | 8.5.1+ | Oracle Java 8 Developer's Kit (JDK) |
| eServices | Classification Server | 9.0+ | OpenJDK 11 |
| eServices | Classification Server | 9.0+ | OpenJDK 17 |
| eServices | Content Analyzer (Plugin for Genesys Administrator Extension) | 9.0.001+ | OpenJDK 17 |
| eServices | Digital Messaging Server | 9.1+ | OpenJDK 11 |
| eServices | E-mail Server Java | 8.1.4 - 8.5.1 | Oracle Java 7 |
| eServices | E-mail Server Java | 8.5.1+ | OpenJDK 11 |
| eServices | E-mail Server Java | 8.5.1+ | Oracle Java 8 |
| eServices | E-mail Server Java | 8.5.209+ | OpenJDK 17 |
| eServices | eServices Manager (Plugin for Genesys Administrator Extension) | 9.0.004+ | OpenJDK 17 |
| eServices | Interaction Server | 8.5.3 | OpenJDK 11 |
| eServices | Interaction Server | 8.5.3 | OpenJDK 8 |
| eServices | Interaction Server | 9.0 | OpenJDK 17 |
| eServices | Interaction Server Cluster (Plugin for Genesys Administrator Extension) | 8.5.1+ | Oracle Java 8 Developer's Kit (JDK) |
| eServices | Interaction Server Cluster (Plugin for Genesys Administrator Extension) | 8.5.2+ | OpenJDK 11 |
| eServices | Interaction Server Cluster (Plugin for Genesys Administrator Extension) | 8.5.2+ | OpenJDK 8 |
| eServices | Knowledge Manager (Legacy) | 8.5.0 | Oracle Java 6 Developer's Kit (JDK) |
| eServices | Knowledge Manager (Legacy) | 8.5.1 | Oracle Java 7 Developer's Kit (JDK) |
| eServices | Privacy Manager (Plugin for Genesys Administrator Extension) | 9.0.001+ | OpenJDK 17 |
| eServices | Training Server | 7.6 - 8.5.1 | Oracle Java 7 Developer's Kit (JDK) |
| eServices | Training Server | 8.5.1+ | Oracle Java 8 Developer's Kit (JDK) |
| eServices | Training Server | 9.0+ | OpenJDK 11 |
| eServices | Web API Server (Legacy) | All | Oracle Java Developer's Kit (JDK) |
| Genesys Intelligent Automation (formerly GAAP) | Genesys Intelligent Automation (formerly GAAP) | 9.0.121+ | OpenJDK 17 |
| Genesys Co-browse | Genesys Co-browse | 8.1.3 - 8.5.1 | Oracle Java 7 Developer's Kit (JDK) |
| Genesys Co-browse | Genesys Co-browse | 8.5.0+ | Oracle Java 8 Developer's Kit (JDK) |
| Genesys Co-browse | Genesys Co-browse | 9.0+ | OpenJDK 11 |
| Genesys Co-browse | Genesys Co-browse | 9.0+ | OpenJDK 8 |
| Genesys Co-browse | Genesys Co-browse | 9.0+ | Oracle Java 8 Runtime Environment (JRE) |
| Genesys Administrator Extension | Genesys Administrator Extension (GAX) | 8.1.2 - 8.5.250 | Oracle Java 6 Runtime (JRE) |
| Genesys Administrator Extension | Genesys Administrator Extension (GAX) | 8.1.4 - 8.5.290 | Oracle Java 7 Runtime (JRE) |
| Genesys Administrator Extension | Genesys Administrator Extension (GAX) | 8.5.2+ | OpenJDK 8 |
| Genesys Administrator Extension | Genesys Administrator Extension (GAX) | 8.5.2+ | Oracle Java 8 Runtime (JRE) |
| Genesys Administrator Extension | Genesys Administrator Extension (GAX) | 9.0+ | Oracle JDK 1.8 |
| Genesys Administrator Extension | Genesys Administrator Extension (GAX) | 9.0+ | Oracle OpenJDK 11 |
| Genesys Administrator Extension | Genesys Administrator Extension (GAX) | 9.0+ | Redhat OpenJDK 11 |
| Genesys Administrator Extension | Genesys Administrator Extension (GAX) | 9.0.1+ | OpenJDK 17 |
| Genesys Administrator Extension | Genesys Administrator Extension (GAX) | 9.0.1+ | Oracle Java 8 Runtime (JRE) |
| Genesys Administrator Extension | Genesys Administrator Extension (GAX) | 9.0.1+ | Oracle JDBC (OJDBC) driver 11 |
| Genesys Agent Scripting | Genesys Agent Scripting | Java Version-JRE 1.4.2/1.5/1.6/1.7/1.8 | |
| Genesys Desktop | Genesys Agent Desktop/Genesys Supervisor Desktop | 7.6 | JDK 1.4.2 |
| Genesys Desktop | Genesys Agent Desktop/Genesys Supervisor Desktop | 7.6 | JDK 1.5 |
| Genesys Desktop | Genesys Agent Desktop/Genesys Supervisor Desktop | 7.6 | JDK 1.6 |
| Genesys Info Mart | Genesys Info Mart | 8.1 | JDBC Driver |
| Genesys Info Mart | Genesys Info Mart | 8.1 | JDK 1.6 or 1.7 |
| Genesys Info Mart | Genesys Info Mart | 8.1.2 - 8.5 | JDK 1.7 or Server JRE 1.7 |
| Genesys Info Mart | Genesys Info Mart | 8.1.2+ | JDBC Driver |
| Genesys Info Mart | Genesys Info Mart | 8.5 | Java SE 8 |
| Genesys Info Mart | Genesys Info Mart | 8.5 | Java SE 9 |
| Genesys Info Mart | Genesys Info Mart | 8.5.0+ | JDK 1.8 or Server JRE 1.8 |
| Genesys Info Mart | Genesys Info Mart | 8.5.003+ | OpenJDK 8 |
| Genesys Info Mart | Genesys Info Mart | 8.5.014+ | OpenJDK 11 |
| Genesys Info Mart | Genesys Info Mart | 8.5.110+ | OpenJDK 17 |
| Genesys Interaction Recording | Interaction Recording Web Services | 8.5.201.29 | Oracle Java 8 or OpenJDK 8 |
| Genesys Interaction Recording | Lost Voice Recording (LVR) Recovery Script | All | Oracle Java 8 or OpenJDK 8 |
| Genesys Interaction Recording | Recording Cloud Backup Service | All | Oracle Java 8 or OpenJDK 8 |
| Genesys Interaction Recording | Recording Crypto Server | 8.5 | Oracle Java 7 |
| Genesys Interaction Recording | Recording Crypto Server | 8.5+ | Oracle Java 8 or OpenJDK 8 |
| Genesys Knowledge Center | Genesys Knowledge Center | Oracle Java 8 Developer's Kit (JDK) | |
| Genesys Knowledge Center | Genesys Knowledge Center | 8.5.3+ | OpenJDK 8 |
| Genesys Knowledge Center | Genesys Knowledge Center | 9.0.0 | OpenJDK 9 |
| Genesys Media Server | Voice Platform Reporting Plugin for GAX | 9.0+ | OpenJDK 17 |
| Genesys Media Server | Voice Platform Reporting Server | 8.0 | Oracle Java 7 Runtime (JRE) |
| Genesys Media Server | Voice Platform Reporting Server | 8.1 | Oracle Java 7 Runtime (JRE) |
| Genesys Media Server | Voice Platform Reporting Server | 8.5 | Oracle Java 7 Runtime (JRE) |
| Genesys Media Server | Voice Platform Reporting Server | 8.5.181+ | Oracle Java 8 Runtime (JRE) |
| Genesys Media Server | Voice Platform Reporting Server | 9.0+ | OpenJDK 11 |
| Genesys Media Server | Voice Platform Reporting Server | 9.0+ | OpenJDK 11 |
| Genesys Media Server | Voice Platform Reporting Server | 9.0.0+ | OpenJDK 17 |
| Genesys Mobile Services | Genesys Mobile Services | 8.5.103+ | Oracle Java 8 Developer's Kit (JDK) |
| Genesys Mobile Services | Genesys Mobile Services | 8.5.206.04+ | OpenJDK 8 |
| Genesys Mobile Services | Genesys Mobile Services | 8.5.208+ | OpenJDK 11 |
| Genesys Mobile Services | Genesys Mobile Services | 8.5.208+ | Oracle Java 11 Developer's Kit (JDK) |
| Genesys Mobile Services | Genesys Mobile Services | 8.5.3+ | OpenJDK 17 |
| Genesys Pulse | Genesys Pulse | 9.0 | OpenJDK 8 |
| Genesys Pulse | Genesys Pulse | 9.0 | Oracle Java 8 Runtime (JRE) |
| Genesys Pulse | Genesys Pulse | 9.0.0+ | OpenJDK 17 |
| Genesys Pulse | Genesys Pulse | 9.0.0+ | Oracle Java 17 Runtime (JRE) support |
| Genesys Pulse | Genesys Pulse | 9.0.003+ | OpenJDK 11 |
| Genesys Pulse | Genesys Pulse | 9.0.003+ | Oracle Java 11 Runtime (JRE) |
| Genesys Quality Management (Zoom) | Genesys Quality Management (Zoom) | 8.0+ | Live Monitor application requires JRE 1.6+ |
| Genesys Rules System | Genesys Rules System | 8.1 - 8.5.3 | Oracle Java Development Kit (JDK) 6 |
| Genesys Rules System | Genesys Rules System | 8.1 - 8.5.3 | Oracle Java Development Kit (JDK) 7 |
| Genesys Rules System | Genesys Rules System | 8.5 | JDK 8 (or Oracle Java 8 Runtime (JRE)) |
| Genesys Rules System | Genesys Rules System | 8.5 | Oracle Java Development Kit (JDK) 8 |
| Genesys Rules System | Genesys Rules System | 9.0 | OpenJDK 11 |
| Genesys Rules System | Genesys Rules System | 9.0 | OpenJDK 13 |
| Genesys Rules System | Genesys Rules System | 9.0 | OpenJDK 17 |
| Genesys Rules System | Genesys Rules System | 9.0 | OpenJDK 8 |
| Genesys Rules System | Genesys Rules System | 9.0 | Oracle Java Development Kit (JDK) 8 |
| Genesys Voice Platform | Voice Platform Policy Server | 8.5 | Java 7 (JRE) |
Showing 1 to 100 of 210 entries
This page was last edited on July 10, 2024, at 10:10.
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