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License Reporting Manager

Important
Genesys support for the platform versions mentioned on this page ends when the respective vendors declare End of Support. For more information, see Discontinued Support.

Supported Operating Systems

Notes:
  • An asterisk (*) indicates the oldest operating systems supported for the Genesys 7.x and Genesys 8.x Maintenance Interoperable Components, including AIX Power PC, HP-UX, and Solaris SPARC.
  • For Microsoft products with sub-versions such as R1/R2, all versions are supported except as noted for the specific product.
  • Genesys supports use of products on Oracle Linux, provided that the Oracle Linux distribution is 100% compatible with a Genesys-supported Red Hat distribution, and that the Oracle Unbreakable Enterprise Kernel is not used. Genesys will only support Oracle Linux based on testing and reproduction of any issues in the equivalent Red Hat Linux version; no investigation or testing will be performed on Oracle Linux itself. Support only applies to Oracle Linux versions 5.x and later.

OS Family OS Release Conditions
OS Family OS Release Conditions
AIX Power PC AIX Power PC 64-bit (AIX 5L for POWER) 7.1 8.5.0 Discontinued December 31, 2020
Linux Red Hat Enterprise Linux 5 8.0+ Discontinued as of June 30, 2018.
Linux Red Hat Enterprise Linux 6 8.1.1+ Discontinued as of November 30, 2020
Solaris SPARC Solaris SPARC 64-bit 10 8.5.0 Discontinued as of December 31, 2020.
Windows Windows Server 2008 8.1.1+ Discontinued as of June 30, 2020
Windows Windows Server 2012 8.5.0

Supported Browsers


No browser information at this time

Supported Database/DB Clusters


Notes:
  • An asterisk (*) indicates the oldest databases supported for the Genesys 7.x and Genesys 8.x Maintenance Interoperable Components, including IBM DB2, Informix, MS SQL, Oracle, and Sybase.
  • For Microsoft products with sub-versions such as R1/R2, all versions are supported except as noted for the specific product.
  • Genesys supports Genesys products on the database patch levels up to the latest currently available patch sets.
Database Release Conditions/Limitations
IBM DB2 9.7 8.5.0 Discontinued December 31, 2020.
MS SQL Server 2008 8.1.1+ Discontinued as of June 30, 2020.
MS SQL Server 2012 8.5.0
MS SQL Server 2012 Cluster 8.5+ Also supports AlwaysOn Cluster with Synchronous Mirroring capability.
Oracle 11g 8.0+ Discontinued as of December 31, 2020.
Oracle 11g RAC 8.0+ Discontinued as of December 31, 2020.
Oracle 12c R1 8.5.0
Oracle 12c R1 RAC 8.5.0

Supported Virtualization Platforms

Tip
See the global page that lists all Virtualization-related information.

IPV6 Support for Common Interfaces


No IPV6 information for common interfaces at this time.

IPV6 Support for Additional Interfaces


No IPV6 information for additional components at this time.

Prerequisites


License Reporting Manager - Prerequisites

Third-Party Component Prerequisites

Acquired by Customer

Provided by Genesys

Conditions/Limitations

Third-Party Component Prerequisites

Oracle Java 7 or 8 Runtime (JRE) Yes No Release: 8.1.2+
This page was last edited on May 30, 2023, at 10:16.
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