Genesys Predictive Routing
General Information - Genesys Predictive Routing
Interoperability requirements for other Genesys components are available here.
Important
Genesys support for the platform versions mentioned on this page ends when the respective vendors declare End of Support. For more information, see Discontinued Support.
Supported Operating Systems
Data Loader Support
OS Family | Operating System | Release | Conditions |
---|---|---|---|
Linux | CentOS Linux 7 | 9.0.0 | CentOS 7 (64 bit) |
Linux | Red Hat Enterprise Linux 7 | 9.0.0 | RHEL 7 (64 bit) |
Supported Browsers
Component | Browser | Release | Conditions/Limitations |
---|---|---|---|
Predictive Routing Core Services | Google Chrome | 9.0+ | Latest version and the most recent previous version |
Predictive Routing Core Services | Microsoft Edge | 9.0+ | |
Predictive Routing Core Services | Microsoft IE | 9.0+ | Internet Explorer is no longer supported. |
Supported Database/DB Clusters
No DB information at this time.
Supported Virtualization Platforms
Tip
See the global page that lists all Virtualization-related information.IPV6 Support for Common Interfaces
No IPV6 information for common interfaces at this time.
IPV6 Support for Additional Interfaces
No IPV6 information for additional components at this time.
Prerequisites
Data Loader - Prerequisites |
|||
---|---|---|---|
Third-Party Component Prerequisites |
Acquired by Customer |
Provided by Genesys |
Conditions/Limitations |
Other Prerequisites | |||
Docker | Yes | No | Release: 9.0+ docker-ce version 18.09.2 or higher; OR docker-ee 18.09.2 or higher |
This page was last edited on September 30, 2022, at 04:49.
Comments or questions about this documentation? Contact us for support!