Jump to: navigation, search

Genesys Predictive Routing

General Information - Genesys Predictive Routing

Interoperability requirements for other Genesys components are available here.


Important
Genesys support for the platform versions mentioned on this page ends when the respective vendors declare End of Support. For more information, see Discontinued Support.

Supported Operating Systems

Data Loader Support

OS Family Operating System Release Conditions
Linux CentOS Linux 7 9.0.0 CentOS 7 (64 bit)
Linux Red Hat Enterprise Linux 7 9.0.0 RHEL 7 (64 bit)

Supported Browsers


Component Browser Release Conditions/Limitations
Predictive Routing Core Services Google Chrome 9.0+ Latest version and the most recent previous version
Predictive Routing Core Services Microsoft Edge 9.0+
Predictive Routing Core Services Microsoft IE 9.0+ Internet Explorer is no longer supported.

Supported Database/DB Clusters


No DB information at this time.

Supported Virtualization Platforms

Tip
See the global page that lists all Virtualization-related information.

IPV6 Support for Common Interfaces


No IPV6 information for common interfaces at this time.

IPV6 Support for Additional Interfaces


No IPV6 information for additional components at this time.

Prerequisites


Data Loader - Prerequisites

Third-Party Component Prerequisites

Acquired by Customer

Provided by Genesys

Conditions/Limitations

Other Prerequisites

Docker Yes No Release: 9.0+
docker-ce version 18.09.2 or higher; OR docker-ee 18.09.2 or higher
This page was last edited on September 30, 2022, at 04:49.
Comments or questions about this documentation? Contact us for support!