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SIP Feature Server

General Information - SIP Feature Server

Starting with release 8.1.2, SIP Voicemail Server has been renamed to SIP Feature Server; All SIP Feature Server instances in a deployment must run exclusively on Linux or exclusively on Windows. A mixed environment is not supported.


Important
Genesys support for the platform versions mentioned on this page ends when the respective vendors declare End of Support. For more information, see Discontinued Support.

Supported Operating Systems

SIP Feature Server Support

Notes:
  • For Microsoft products with sub-versions such as R1/R2, all versions are supported except as noted for the specific product.
  • Genesys supports use of products on Oracle Linux, provided that the Oracle Linux distribution is 100% compatible with a Genesys-supported Red Hat distribution, and that the Oracle Unbreakable Enterprise Kernel is not used. Genesys will only support Oracle Linux based on testing and reproduction of any issues in the equivalent Red Hat Linux version; no investigation or testing will be performed on Oracle Linux itself. Support only applies to Oracle Linux versions 5.x and later.
OS Family Operating System Release Conditions
Linux Red Hat Enterprise Linux 5 8.1.1+ Discontinued as of June 30, 2018.
Linux Red Hat Enterprise Linux 6 8.1.2 Discontinued as of November 30, 2020
Linux Red Hat Enterprise Linux 7 8.1.202.03+
Linux Red Hat Enterprise Linux 8 8.1.2+ Starting with 8.1.202.41
Linux Red Hat Enterprise Linux 9 8.1.2+ Starting with 8.1.203.06.
Windows Windows Server 2012 8.1.2 Feature Server release 8.1.201.18 or later
Windows Windows Server 2012 8.1.2 Starting with 8.1.201.18
Windows Windows Server 2016 8.1.202.03
Windows Windows Server 2019 8.1.2+ Starting with 8.1.202.38
Windows Windows Server 2022 8.1.2+ Starting with 8.1.203.15.

Supported Browsers


Component Browser Release Conditions/Limitations
SIP Feature Server Microsoft Edge 8.1.2+ Supported browser version: 96.0.1054.53

Supported Database/DB Clusters


Database Release Conditions/Limitations
Cassandra 1 All Supported by any version. Supports Embedded Cassandra deployment.
Cassandra 2.2.x 8.1.2+ Support starting with 8.1.201.92+ Supports Co-located/External Cassandra deployment.
Cassandra 3.x 8.1.2+ Support starting with 8.1.202.00+ Supports Co-located/External Cassandra deployment.
Cassandra 4.x 8.1.2+ Support starting with 8.1.203.15+ Supports Co-located/External Cassandra deployment.

Supported Virtualization Platforms

Tip
See the global page that lists all Virtualization-related information.

IPV6 Support for Common Interfaces


Component Release Interface Conditions
SIP Feature Server 8.1.1 SIP Proxy
SIP Feature Server 8.1.1 SIP Server
SIP Feature Server no support SIP Feature Server There is no IPv6 support for Feature Server.

IPV6 Support for Additional Interfaces


No IPV6 information for additional components at this time.

Prerequisites


SIP Feature Server - Prerequisites

Third-Party Component Prerequisites

Acquired by Customer

Provided by Genesys

Conditions/Limitations

Third-Party Component Prerequisites

OpenJDK 11 Yes No Release: 8.1+
Starting with 8.1.202.43.
OpenJDK 17 Yes No Release: 8.1+

Starting with 8.1.204.03.

Note: Starting with the version 8.1.204.03, only OpenJDK 17 is supported.
OpenJDK 8 Yes No Release: 8.1+
Starting with 8.1.202.26.
Oracle Java 7 Runtime (JRE) Yes No Release: All
Oracle Java 8 Runtime (JRE) Yes No Release: 8.1+
Starting with 8.1.202.00.
This page was last edited on August 26, 2024, at 03:19.
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