Composer
General Information - Composer
Composer is the new name for Composer Voice starting with Release 8.0.2.
Important
Genesys support for the platform versions mentioned on this page ends when the respective vendors declare End of Support. For more information, see Discontinued Support.
Supported Operating Systems
OS Family | OS | Release | Conditions |
---|---|---|---|
OS Family | OS | Release | Conditions |
Mac | Mac OS X 10.0 | 8.1.3 - 8.1.300.78 | Discontinued as of October 1, 2024. |
Windows | Windows 10 | 8.1.4+ | Support starting with version 8.1.420.14. |
Windows | Windows 7 | 8.0.4+ | Discontinued as of June 30, 2020. |
Windows | Windows 8 | 8.1.4 | Discontinued as of September 30, 2023. |
Windows | Windows Server 2008 | 8.0.4+ | Discontinued as of June 30, 2020 |
Windows | Windows Server 2012 | 8.1.4+ | Support starting with version 8.1.400.35. |
Windows | Windows Server 2016 | 8.1.5+ | Support starting with version 8.1.500.03. |
Windows | Windows Server 2019 | 8.1.5+ | Runtime support starting with version 8.1.561.29. Support for Runtime activities in Composer include exporting and deploying Composer generated WAR files in Windows Server 2019. Design time activities such as installation of Composer and usage of IDE is NOT supported in Window Server 2019. |
Windows | Windows Server 2022 | 8.1.5+ | Runtime support starting with version 8.1.561.29. Support for Runtime activities in Composer include exporting and deploying Composer generated WAR files in Windows Server 2022. Design time activities such as installation of Composer and usage of IDE is NOT supported in Window Server 2022. |
Supported Browsers
Notes:
- Unless otherwise noted, browser plug-ins are not supported for these browsers. Only the browser is supported.
Component | Browser | Release | Conditions/Limitations |
---|---|---|---|
Composer | Firefox ESR | 8.0.2+ | |
Composer | Microsoft IE | 8.1.4 | IE11 is approaching EOL June 2022. |
Supported Database/DB Clusters
Notes:
- An asterisk (*) indicates the oldest databases supported for the Genesys 7.x and Genesys 8.x Maintenance Interoperable Components, including IBM DB2, Informix, MS SQL, Oracle, and Sybase.
- For Microsoft products with sub-versions such as R1/R2, all versions are supported except as noted for the specific product.
- Genesys supports Genesys products on the database patch levels up to the latest currently available patch sets.
Database | Release | Conditions/Limitations |
---|---|---|
MS SQL Server 2008 | 8.0.2+ | Discontinued as of June 30, 2020. |
MS SQL Server 2012 | 8.1.4+ | Support starts with 8.1.420+ |
MS SQL Server 2016 | 8.1.450.20 | |
MS SQL Server 2016 Cluster | 8.1.450.20 | |
MS SQL Server 2017 (Windows) | 8.1.450+ | Support starts with 8.1.450.33 |
MS SQL Server 2019 | 8.1.5+ | Support starts with 8.1.561.29. |
Oracle 11g | 8.0.2+ | Discontinued as of December 31, 2020. |
Oracle 12c R1 | 8.1.5+ | Support starts with 8.1.510.12 |
Oracle 12c R2 | 8.1.450.20 | Discontinued as of March 31, 2022. |
Oracle 19c | 8.1.4+ | Support starts with 8.1.561.24. |
Oracle 19c RAC | 8.1.4+ | Support starts with 8.1.561.24. |
Supported Virtualization Platforms
Tip
See the global page that lists all Virtualization-related information.IPV6 Support for Common Interfaces
Notes:
- Release Support numbers refer to Composer.
Component | Release | Interface | Conditions |
---|---|---|---|
Composer | no support | Interaction Server | |
Composer | no support | License Server | |
Composer | no support | Management Framework Configuration Server/Proxy | |
Composer | no support | SIP Server/T-Server |
IPV6 Support for Additional Interfaces
No IPV6 information for additional components at this time.
Prerequisites
Notes:
- Starting with Composer 8.0.3, Genesys does not recommend specific Web application servers for use with Composer. For more information, as well as minimum Web application, please refer to the Composer 8.1 Deployment Guide accessible using the Composer page.
Composer - Prerequisites |
|||
---|---|---|---|
Third-Party Component Prerequisites |
Acquired by Customer |
Provided by Genesys |
Conditions/Limitations |
Web Server | |||
Apache/Tomcat 7 | Yes | No | Release: 8.1.420+ |
Apache/Tomcat 8.5 | Yes | No | Release: 8.1.450+ Starting with 8.1.450.20. As of version 8.1.450.20 - Tomcat 8.5 is supported; Tomcat 9 and 10 are not certified. |
Apache/Tomcat 9.0.36 | Yes | No | Release: 8.1.5+ Starting with 8.1.560.15. As of version 8.1.560.15 - Tomcat 9.0.36 is supported; Tomcat 10 is not certified. |
Third-Party Component Prerequisites | |||
Microsoft .NET Framework 2.0 | Yes | No | Release: 8.0-8.1.4 Required for design-time compilation. In 8.1.500.03, this is no longer required if .NET Framework 4.7.2 is used. |
Microsoft .NET Framework 3.5 | Yes | No | Release: 8.1+ A prerequisite for run-time execution. However, starting with 8.1.5, .NET Framework 4.7.2 can be used. |
Microsoft .NET Framework 4.7.2 | Yes | No | Release: 8.1.5+ |
OpenJDK 11 | Yes | No | Release: 8.1.5 Note the following:
|
OpenJDK 8 | Yes | No | Release: 8.1.5 Note the following:
|
Oracle Java 7 Runtime (JRE) | Yes | No | Release: 8.1+ |
Oracle Java 8 Runtime (JRE) | Yes | No | Release: 8.1.4+ Starting with 8.1.410.14. |
This page was last edited on October 8, 2024, at 04:51.
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