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IVR Interface Option

General Information - IVR Interface Option

Starting with 8.0, IVR Server supports native 64-bit for the 64-bit versions of the operating systems that are noted as supported. Prior to Release 8.0, all 64-bit operating systems were supported in 32-bit compatibility mode.

Supported Operating Systems

IVR Server Support

Notes:
  • An asterisk (*) indicates the oldest operating systems supported for the Genesys 7.x and Genesys 8.x Maintenance Interoperable Components, including AIX Power PC, HP-UX, and Solaris SPARC.
  • Genesys supports use of products on Oracle Linux, provided that the Oracle Linux distribution is 100% compatible with a Genesys-supported Red Hat distribution, and that the Oracle Unbreakable Enterprise Kernel is not used. Genesys will only support Oracle Linux based on testing and reproduction of any issues in the equivalent Red Hat Linux version; no investigation or testing will be performed on Oracle Linux itself. Support only applies to Oracle Linux versions 5.x and later.
  • Starting with 8.0, IVR Server supports native 64-bit for the 64-bit versions of the operating systems that are noted as supported. Prior to Release 8.0, all 64-bit operating systems were supported in 32-bit compatibility mode.
OS Family Operating System Release Conditions
AIX Power PC AIX Power PC 64-bit (AIX 5L for POWER) 7.1 8.1
Linux Red Hat Enterprise Linux 5 8.0+
Linux Red Hat Enterprise Linux 5 8.1 64-bit compatibility mode only
Linux Red Hat Enterprise Linux 6 8.1.000.08+ 64-bit compatibility mode only
Linux Red Hat Enterprise Linux 7 8.5 64-bit compatibility mode only
Solaris SPARC Solaris SPARC 64-bit 10 7.2+
Windows Windows Server 2008 8.0+
Windows Windows Server 2012 8.5 64-bit compatibility mode only

Supported Browsers


No browser information at this time

Supported Database/DB Clusters


No DB information at this time.

Supported Virtualization Platforms

Tip
See the global page that lists all Virtualization-related information.

IPV6 Support for Common Interfaces


Notes:
  • Release Support numbers refer to IVR Interface Option.
Component Release Interface Conditions
IVR Driver / SDK 8.1+ Management Framework Configuration Server/Proxy
IVR Driver / SDK no direct interface Interaction Server
IVR Driver / SDK no direct interface SIP Server/T-Server
IVR Driver / SDK no support License Server
IVR Server 8.1+ Management Framework Configuration Server/Proxy
IVR Server 8.1+ SIP Server/T-Server
IVR Server no direct interface Interaction Server
IVR Server no direct interface License Server

IPV6 Support for Additional Interfaces


Notes:
  • Release Support numbers refer to IVR Interface Option.
  • Release Support numbers refer to IVR Interface Option.
Component Release Interface Conditions
IVR Driver / SDK 8.1+ IVR Server GLI IPv6
IVR Server 8.1+ GLI interface
IVR Server 8.1+ Stat Server IPv6

Prerequisites





























































This page was last modified on December 18, 2017, at 19:31.

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