Jump to: navigation, search

Flow Control Blocks

In an IPD, when an interaction is submitted from an interaction queue to a routing workflow, you can create multiple views per queue, with each view having its own set of conditions and managing submission of an interaction to a separate routing workflow. To support multiple views per interaction queue, the following Flow Control blocks are available when creating an IPD:

   

This page was last modified on January 20, 2014, at 08:46.

Feedback

Comment on this article:

blog comments powered by Disqus