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Genesys Softphone

Supported Operating Systems

Genesys Softphone Support

OS Family Operating System Release Conditions
Windows Windows 10 8.5 - 9.0 Application running in 32-bit compatibility mode on 64-bit OS.
Windows Windows 7 8.5 - 9.0 Application running in 32-bit compatibility mode on 64-bit OS.
Windows Windows 8 8.5 - 9.0 Application running in 32-bit compatibility mode on 64-bit OS.
Windows Windows Server 2012 9.0+ Note the following:
  • Genesys Softphone is supported on Windows Server 2012 only if Citrix Server is also deployed on Windows Server 2012.
  • Application running in 32-bit compatibility mode on 64-bit OS.

Genesys Softphone VDI Adapter Support

OS Family Operating System Release Conditions
Windows Windows 10 9.0+ Application running in 32-bit compatibility mode on 64-bit OS.
Windows Windows 7 9.0+ Application running in 32-bit compatibility mode on 64-bit OS.

Supported Browsers


No browser information at this time

Supported Database/DB Clusters


No DB information at this time.

Supported Virtualization Platforms

Tip
See the global page that lists all Virtualization-related information.

IPV6 Support for Common Interfaces


Component Release Interface Conditions
Genesys Softphone 8.5 - 9.0 SIP/RTP/HTTP

IPV6 Support for Additional Interfaces


No IPV6 information for additional components at this time.

Prerequisites


Notes:
  • All prerequisites are installed with the application.


























This page was last modified on February 28, 2019, at 12:27.

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