Genesys Rules System
Important
Genesys support for the platform versions mentioned on this page ends when the respective vendors declare End of Support. For more information, see Discontinued Support.
Supported Operating Systems
OS Family | OS | Release | Conditions |
---|---|---|---|
OS Family | OS | Release | Conditions |
Linux | CentOS Linux 7 | 8.5.3+ | Supported by GRAT starting with 8.5.304.14 and GRE starting with 8.5.304.08. |
Linux | Red Hat Enterprise Linux 5 | 8.1 - 8.5.3 | Discontinued as of August 30, 2019. |
Linux | Red Hat Enterprise Linux 6 | 8.5 - 9.0 | Note the following:
|
Linux | Red Hat Enterprise Linux 8 | 9.0.0+ | Supported by GRAT starting with 9.0.000.30 and GRE starting with 9.0.000.22. |
Windows | Windows 7 | 8.1 - 8.5.3 | Discontinued as of August 30, 2019. |
Windows | Windows Server 2008 | 8.1 - 8.5.3 | Discontinued as of August 30, 2019 |
Windows | Windows Server 2012 | 8.5.1+ | Starting with 8.5.100.10. |
Windows | Windows Server 2016 | 8.5.3+ | Supported by GRAT starting with 8.5.303.16 and GRE starting with 8.5.303.11. |
Windows | Windows Server 2019 | 9.0.0+ | Supported by GRE starting with 9.0.000.16 and GRAT starting with 9.0.000.23. |
Supported Browsers
Component | Browser | Release | Conditions/Limitations |
---|---|---|---|
Apple Safari | 8.5.2+ | Release number relates to GRS UI. | |
Firefox ESR | 8.1.1+ | Release number relates to GRS UI. | |
Google Chrome | 8.1.4+ | Release number relates to GRS UI. | |
Microsoft Edge | 9.0+ | Release number relates to GRS UI. |
Supported Database/DB Clusters
Database | Release | Conditions/Limitations |
---|---|---|
IBM DB2 9.7 | 8.1 - 8.5.2 | Discontinued as of August 30, 2019. |
MS SQL Server 2016 | 8.5.3+ | Genesys Rules System Rules Engine supports this starting with 8.5.303.11. Genesys Rules System Rules Authoring Tool supports this starting with 8.5.303.16. |
MS SQL Server 2016 Cluster | 8.5.3+ | Support starting with 8.5.303.11 |
MS SQL Server 2019 | 9.0.0+ | Genesys Rules System Rules Engine supports this starting with 9.0.000.16. Genesys Rules System Rules Authoring Tool supports this starting with 9.0.000.23. |
Oracle 11g | 8.1 | Oracle 11g Rel 1 and Rel 2 are supported. Discontinued as of August 30, 2019. |
Oracle 11g RAC | 8.1 | Oracle 11g Rel 1 and Rel 2 are supported. Discontinued as of August 30, 2019. |
Oracle 12c R1 | 8.5.1 | |
Oracle 12c R2 RAC | 9.0 | SCAN is supported. |
Oracle 18c | 9.0 | |
Oracle 18c RAC | 9.0 | |
Oracle 19c | 9.0.0+ | Genesys Rules System Rules Engine supports this starting with 9.0.000.19. Genesys Rules System Rules Authoring Tool supports this starting with 9.0.000.26 |
Oracle 19c RAC | 9.0.0+ | Genesys Rules System Rules Engine supports this starting with 9.0.000.19. Genesys Rules System Rules Authoring Tool supports this starting with 9.0.000.26 |
PostgreSQL 12 | 9.0.0+ | Genesys Rules System Rules Authoring Tool supports this starting 9.0.000.31 |
PostgreSQL 9 | 8.5.1 |
Supported Virtualization Platforms
Tip
See the global page that lists all Virtualization-related information.IPV6 Support for Common Interfaces
Notes:
- Release Support numbers refer to Genesys Rules System.
Component | Release | Interface | Conditions |
---|---|---|---|
no direct interface | Interaction Server | ||
no direct interface | SIP Server/T-Server |
IPV6 Support for Additional Interfaces
No IPV6 information for additional components at this time.
Prerequisites
Notes:
- For the Genesys Rules Development Tool component (available only up to release 8.1.4), you must have either Composer 8.1.0+ or Eclipse 3.5.0+.
Genesys Rules System - Prerequisites |
|||
---|---|---|---|
Third-Party Component Prerequisites |
Acquired by Customer |
Provided by Genesys |
Conditions/Limitations |
Web Server | |||
Apache Tomcat 6 | Yes | No | Release: 8.1 - 8.5.3 Discontinued as of August 30, 2019. |
Apache Tomcat 7 | Yes | No | Release: 8.5 - 8.5.3 Discontinued as of August 30, 2019. |
Apache Tomcat 8 | Yes | No | Release: 8.5.3+ Note the following:
|
Apache Tomcat 8.5 | Yes | No | Release: 8.5.3+ Support starting with version 8.5.303.06 |
Apache Tomcat 9.0.41 | Yes | No | Release: 9.0+ Starting with GRAT version 9.0.000.25 and GRE version 9.0.000.18. |
IBM WebSphere Application Server 7 | Yes | No | Release: 8.5 |
IBM WebSphere Application Server 7 | Yes | No | Release: 8.1 - 8.5.3 Discontinued as of August 30, 2019. |
IBM WebSphere Application Server 8.5 | Yes | No | Release: 8.5+ |
JBOSS 7.1.1 | Yes | No | Release: 8.1 - 8.5 Note the following:
|
Other Prerequisites | |||
JDK 8 (or Oracle Java 8 Runtime (JRE)) | Yes | No | Release: 8.5 Must be installed on the application server host. |
Oracle Java Development Kit (JDK) 6 | Yes | No | Release: 8.1 - 8.5.3 Note the following:
|
Oracle Java Development Kit (JDK) 7 | Yes | No | Release: 8.1 - 8.5.3 Note the following:
|
Oracle Java Development Kit (JDK) 8 | Yes | No | Release: 9.0 |
Oracle Java Development Kit (JDK) 8 | Yes | No | Release: 8.5 Must be installed on the application server host. Support for version 8.5 only. |
Third-Party Component Prerequisites | |||
OpenJDK 11 | Yes | No | Release: 9.0 |
OpenJDK 13 | Yes | No | Release: 9.0 Supported from:
|
OpenJDK 8 | Yes | No | Release: 9.0 |
This page was last edited on January 19, 2023, at 14:29.
Comments or questions about this documentation? Contact us for support!