Discontinued Support
The table below lists Genesys announced global end of support dates for various operating platforms or versions that have both reached end of support or will reach end of support soon. End of Support dates are based on Genesys product lifecycle needs and may be earlier than the platform vendor’s end of support dates. In addition to the below list, Genesys support for third party platform versions ends when respective vendors declare End of support. To learn more, refer to Red Hat, Microsoft, Oracle, Open JDK, Oracle Java, Jetty, Tomcat, Netty, CentOS, PostgreSQL, Redis, elasticsearch, Cassandra, Citrix, VMWare, IE11 information.
| Operating Environment | Global End of Support Date
(for all Genesys products/versions) |
|---|---|
| Operating Systems | |
| IBM AIX (all versions) | All versions: December 31, 2020 |
| IBM AIX 6.1: April 16, 2016 | |
| HP-UX (all versions) | December 31, 2014 |
| Microsoft Windows Server 2003 | July 31, 2015 |
| Microsoft Windows Vista | April 1, 2016 |
| Red Hat Enterprise Linux 5.x | June 30, 2018 |
| Red Hat Enterprise Linux 6.x | November 30, 2020 |
| Solaris (all versions) | December 31, 2020 |
| Solaris 9: October 1, 2014 | |
| Microsoft Windows Server 2008 | June 30, 2020 |
| Microsoft Windows 7 | June 30, 2020 |
| Oracle Linux 6 | Support for Oracle Linux 6 will be discontinued across all applications on July 31, 2023. |
| Microsoft Windows 8 | Support for Microsoft Windows 8 will be discontinued across all applications on September 30, 2023. |
| Browsers | |
| Internet Explorer 11 | June 15, 2022 |
| Databases | |
| Sybase (all versions) | January 1, 2013 |
| IBM DB (all versions) | All versions: December 31, 2020 |
| IBM DB2 9.5: April 1, 2015 | |
| Microsoft SQL Server 2005 | April 1, 2016 |
| Microsoft SQL Server 2008 | June 30, 2020 |
| Oracle 10g | February 1, 2014 |
| Oracle 18c | June 30, 2021 |
| PostgreSQL 9 | November 11, 2021 |
| Cassandra 2.0 | June 30, 2020 |
| Redis 3.0 | June 30, 2020 |
| Oracle 11.x | December 31, 2020 |
| Oracle 12.2 | March 31, 2022 |
| Virtualization | |
| Citrix XenApp 5 | January 31, 2015 |
| IBM PowerVM LPAR (AIX 6) | April 16, 2016 |
| Microsoft Terminal Server (Windows 2003, XP) | July 1, 2015 |
| VMWare (5.x and earlier) | June 30, 2020 |
| Note: VMWare ESXi 4 and 3.5 were no longer supported as of April 30, 2014. | |
| Hyper-V Server 2008 | June 30, 2020 |
| IBM AIX LPAR Virtualization (all versions) | December 31, 2020 |
| Solaris Containers Virtualization (all versions) | December 31, 2020 |
| Citrix XenApp 6 | Support for XenApp 6 will be discontinued across all applications on June 30, 2023. |
This page was last edited on May 9, 2023, at 10:52.
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