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8.5.218.11

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
01/18/21 General X X


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Workforce Managment

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List of Release Notes

What's New

This release contains the following new features and enhancements:

  • WFM Web for Supervisors introduces new role privileges under Configuration > Agents. Supervisors can now be granted the following privileges:
    • Read
    • Allow Move
    • Edit Properties
    • Edit Activities
    • Edit Contracts & Rotating Patterns
    • Edit Time Off
    • Edit Time-Off Bonuses
    Read more about his new feature in Configuration Role Privileges in the WFM Web for Supervisors (Classic) Help.
    See also, Upgrade Notes below. (WFM-33333)



Resolved Issues

This release contains no resolved issues.



Upgrade Notes

WFM Server 8.5.218.05 or later and WFM Database Utility 8.5.218.04 or later are required to support this feature.

This page was last edited on January 18, 2021, at 20:12.
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