8.5.219.33

Workforce Management Web Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
06/16/22	Update			X			X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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In the Schedule > Intra-Day module, you can now use the progress bar to monitor the process of saving changed Agent Days or click Cancel to stop the process (for example, if it is taking too long). Previously, you could not check the status of the saving process or cancel it. (WFM-35686)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.219.33.