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8.5.215.07

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
11/26/19 General X X


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Workforce Management

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What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


After installing the French (France) Language Pack for WFM Web, the label for the New UI button is now translated and correctly displays in French in the UI. (WFM-32740)


The Performance > Intra-Day view now displays empty cells if WFM returns non-integer values. Previously, if non-integer values were returned for Weighted average of Scheduled Abandoned Interaction Volume (weighted on Forecasted Interaction Volume), Exception errors occurred. (WFM-32691)


To improve security, the WFM Web Deployment Descriptor file has been updated to ensure the default error page displays with no server-side information. (WFM-32667)



Upgrade Notes

No special procedure is required to upgrade to release 8.5.215.07.

This page was last edited on December 17, 2019, at 12:49.
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