Workforce Management Web Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release contains the following resolved issues:
WFM Web now restores settings that were not preserved on some computers while users were switching between Schedule views in Web for Supervisors. (WFM-25202)
WFM Web no longer displays an unexpected error message when the Overheads view is selected from the breadcrumbs bar after Enterprise, Business Unit, or Multi-Site Activity objects are selected in the following Forecast views: Volumes, Staffing, or Graphs. This issue was introduced in release 18.104.22.168. (WFM-25199)
In the Configuration > Activities > Statistics view, when configuring statistic types using the Queue or Routing Point objects, WFM Web now attaches the switch names to these objects while saving statistics configuration for Activities. Previously, these objects were saved without the switch name, which prevented WFM Data Aggregator from subscribing the Activities to these objects, causing the following error message to display in the Data Aggregator log: STAT_ERR: Error event from StatServer received. ReqId=xx Msg='Switch is not found on Tenant '<name>'. (WFM-25185)
No special procedure is required to upgrade to release 22.214.171.124.