Jump to: navigation, search

8.5.218.49

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
10/13/21 Update X X


Helpful Links

Releases Info


Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


In the latest Web for Supervisors UI, if there are preset date ranges for some Scenarios, WFM now displays the Historical date range grid in the Build Volumes Wizard > Historical date range step, by default. If there are no preset historical date ranges in Scenarios, WFM displays the historical indicator date range in the grid (as in Web for Supervisors [Classic]). (WFM-33822)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.49.

This page was last edited on October 13, 2021, at 13:22.
Comments or questions about this documentation? Contact us for support!