8.5.003.05

Workforce Management Web Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/16/15	Hot Fix		X	X	X	X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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WFM Web now displays the correct number of Profile Schedules in the # column of the Bidding view after the agent edit bid priorities and clicks Apply. Previously in this scenario, WFM Web displayed an incorrect number in this column. (WFM-22889)

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WFM Web now displays agent schedules correctly in Web for Agents when Daylight Saving Time (DST) changes occur at midnight, according to the computer's locale settings. Previously in this scenario, WFM Web displayed agent schedules incorrectly. (WFM-22879)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.003.05.