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8.5.218.26

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/26/21 Update X X


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Workforce Managment

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What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


In Web for Agents Schedule Bidding scenarios, WFM now assigns the ranking values using first-in, first-out logic when users add multiple profiles to the Desired list. Previously, WFM did not check the selection order when assigning the ranking values when multiple profiles were added. (WFM-33449)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.26.

This page was last edited on April 26, 2021, at 16:48.
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