Jump to: navigation, search

NewSupervisor

Section: Functionality
Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately
Dependencies: [auth] provider configuration
Introduced: 8.5.214.14

Specifies whether or not the New UI setting displays in the WFM Web for Supervisors (Classic) interface, providing user access to the latest Forecast user interface (UI).

If this option value is set to true, the New UI setting displays in the Supervisors (Classic) UI. If this option value is set to false, the New UI setting is not visible in the Supervisors (classic) UI.

8.5.220.04

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
09/08/23 General X X


Helpful Links

Releases Info


Product Documentation

Workforce Management Web

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • WFM Web for Supervisors includes a redesigned Performance module, enabling access to existing functionality and features, but without the need to use Java. Access to this updated UI depends on the NewSupervisor option value. Web for Supervisors (Classic) Performance module is still supported and available.
Important
For this functionality to be available, WFM Server 8.5.220.04 or higher should be used.

(WFM-34722)



Resolved Issues

This release contains the following resolved issues:

Improved the WFM Web New UI Activity tree to correctly process MSA uncheck operation. In addition, the management of the loading state of the activity tree has been improved. Previously, the tree reported that all loading/checking processes were completed too soon. (WFM-36904)



Upgrade Notes

No special procedure is required to upgrade to release 8.5.220.04.

This page was last edited on September 8, 2023, at 18:32.
Comments or questions about this documentation? Contact us for support!