8.5.218.43

Workforce Management Web Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
08/30/21	Update			X			X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The WFM Web for Agents (Classic) UI now uses the ESAPI library for input validation. Previously, when the library was not configured for the UI, agents would see the Go Back error page when attempting to log in. (WFM-34380)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.43.