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Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
02/17/23 Update X X

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

An error no longer occurs when users try to expand or check a team node in the Available Agents tree of the Reports Scheduler task creation wizard. (WFM-36681)

WFM Web no longer adds new Calendar Items to agents which were not selected in the Add Calendar Item wizard. Previously, in some occasions, when the user chose to override warnings in the Review calendar messages dialog and proceeded adding Calendar Items, Calendar Items were added to agents which were not selected for insertion initially. (WFM-36642)

WFM Web no longer reruns the one-time report generation task if the report has been deleted by user in the Generated Reports view. Previously, WFM Web reran the one-time report generation task if previously generated report was deleted by user within 30 minutes after the scheduled report generation time. (WFM-35458)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on February 19, 2023, at 17:07.
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