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Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
07/11/22 Update X X

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Workforce Management

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List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Agents who are promoted to supervisor can now log in to WFM Web if they were terminated from their agent position. Previously, a former agent could not log in as a supervisor if they had been terminated from the agent position. (WFOAZURE-1585)

The Add Time Off wizard now requests time-off limits only once for each configuration change. Previously, WFM Web requested time-off limits twice when the list of dates or time-off types were changed. (WFM-35979)

The Add Time Off wizard for agents now displays the Time-off Limits for the selected dates correctly and no longer changes the time-off type to the default setting. (WFM-35913)

As of January 9, 2023, the Java portion of the WFM Web code base no longer uses the outdated SHA-1 signature algorithm and now runs inside a web browser without any errors. Previously, an error occurred when a user tried to open any part of WFM Web, utilizing Java code, in a browser. (WFM-36482)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on January 11, 2023, at 08:02.
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