Jump to: navigation, search

provider

Section: auth
Default Value: " "
Valid Values: " ", wfm
Changes Take Effect: After restart
Dependencies: See Important note in this option
Introduced: 8.5.214.14

Specifies the provider that performs authentication when users log in to WFM.

If this option value is set to:

  • " " (empty string)—A legacy, WFM proprietary mechanism is used to authenticate user access to the WFM Web for Supervisors (Classic) interface.
  • wfm—An internal WFM implementation of authentication is used to provide user access to the WFM Supervisor interface.

8.5.215.09

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
02/05/20 General X X


Helpful Links

Releases Info


Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


When the WFM Web [auth] provider configuration option is set to wfm, the access token is now refreshed and does not expire. Previously, when WFM Web was configured in this way, the access token sometimes expired after one hour, causing unexpected errors to occur in various places in the application. (WFM-32909)


WFM Web's SameSite Cookies property is now set to Strict to ensure that Cookies are used only for same site purposes. Previously, the SameSite property was not defined. (WFM-32781)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.215.09.

This page was last edited on February 5, 2020, at 17:36.
Comments or questions about this documentation? Contact us for support!