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8.5.218.20

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
03/17/21 Update X X


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Releases Info


Product Documentation

Workforce Managment

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


WFM now retains the time that is entered for preferences in the Web for Agents (Classic) > Preferences view. Previously, WFM incorrectly shifted the time entered for preferences by one hour. (WFM-33565)


While being installed on Linux, WFM now saves the application properties Working Directory, Command Line, and Command Line Arguments with no changes. Previously, the installation script incorrectly changed these properties/fields. (WFM-33552)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.20.

This page was last edited on March 17, 2021, at 19:02.
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