8.5.218.20
Workforce Management Web Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 03/17/21 | Update | X | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
WFM now retains the time that is entered for preferences in the Web for Agents (Classic) > Preferences view. Previously, WFM incorrectly shifted the time entered for preferences by one hour. (WFM-33565)
While being installed on Linux, WFM now saves the application properties Working Directory, Command Line, and Command Line Arguments with no changes. Previously, the installation script incorrectly changed these properties/fields. (WFM-33552)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.218.20.
This page was last edited on March 17, 2021, at 19:02.
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