8.5.219.30
Workforce Management Web Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 05/27/22 | Update | X | X |
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Releases Info
Product Documentation
Genesys Products
What's New
This release includes the following new features and enhancements:
- The WFM Web for Agents UI includes accessibility improvements that follow the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. (WFM-32664)
Resolved Issues
This release contains the following resolved issues:
In the latest WFM Web for Supervisors UI, WFM now adds all matching activities for a BU when creating a new Forecast scenario. Previously, WFM did not always wait for all matching activities to be loaded before creating the Forecast scenario, which resulted in some activities not being added. (WFM-35297)
In the latest WFM Web for Supervisors UI, help is now displayed in the current application language. Previously, help was displayed in English for all application languages. (WFM-34228, WFM-35738, WFM-35752)
In the latest WFM Web Java modules, help is now displayed in the current application language. Previously, help was displayed in English for all application languages. (WFM-35293)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.219.30.