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Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/26/21 Update X X

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Releases Info

Product Documentation

Workforce Managment

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

In Web for Agents Schedule Bidding scenarios, WFM now assigns the ranking values using first-in, first-out logic when users add multiple profiles to the Desired list. Previously, WFM did not check the selection order when assigning the ranking values when multiple profiles were added. (WFM-33449)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 26, 2021, at 16:48.
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